CIRSCO is very unique in the roof services industry in that it has roof consultant expertise as well as self-performance expertise at the contractor level. That combination has served our multiple-facility building owners very well. For each assignment that we receive as a contractor the customer also gains benefit of our consultancy experience. For each assignment that we receive as a consultant we are able to factor in real world, practical contractor challenges.
For some customers we serve only as a consultant for inspections, assessments, recommendations, project management and design for the remedies. For some customers we serve only as a contractor often working in tandem with other roof consultants.
There are several very valid reasons that enable our business model to work for the customer. CIRSCO is not beholding to any manufacturer, or product, and as both a consultant and a contractor has access to most of the materials and systems in the marketplace. This enables us to maintain a completely unbiased perspective to identify the correct solutions for the customer.
CIRSCO maintains active status as a member of the National Roofing Contractors Association, the Florida Roofing & Sheet Metal Association and the Roof Consultants Institute. These are the leading voices in their respective areas and they are fiercely vigilant about all issues that affect the roofing industry. Each of these associations depends on multiple disciplines within their membership when they publish the valuable resources upon which we depend.
Additionally, CIRSCO has worked with FM Global and major insurance companies implementing remediation techniques for in-place roof systems and is experienced with wind uplift resistance testing of in-place systems to meet the latest in insurance requirements. We have been instrumental in designing alternative methods for industrial building owners to satisfy additional deck fastening required for insurance renewal.
CIRSCO maintains excellent business relationships with the leading manufacturers and suppliers and has identified their key technical personnel with whom we should consult on different issues. They understand that we highly regard the relationship and treat the technical information that they provide with the proper respect and in its proper context.
CIRSCO's combined staff and field personnel have decades of experience inspecting, evaluating, project managing, repairing and installing hundreds of millions of square feet of roof materials and systems in all types of environments. There is no substitute for that kind of experience and we believe that all of our customers should benefit from our knowledge.
But the single most important reason that allows the CIRSCO consultant/contractor model to work is embedded in our relationships with our customers. We have always conducted our business behavior with fairness and honesty and they have come to depend on us when they have roofing issues. We recognize that it takes a long time to build that level of integrity. We also recognize that if we were to violate our customers' trust we could lose that integrity instantly. |