At CIRSCO, we believe that customer service is measured by our customers and their review is based on their perceptions of everything that we do as a full-service roofing provider. Our mission is to provide our services in a professional, moral, ethical and thorough manner. We measure our success by the frequency with which we are provided additional new assignments from our multiple-facility customers.
Industry experts, roof consultants, manufacturers of roof systems and industry trade associations all agree that a proper maintenance program can increase the life expectancy of roof systems by 20% to 30%. In our own experience at the contractor level we have long been servicing many roofs that are now in excess of their life expectancy by 8 – 10 years. That means we have eliminated one, or more, entire roof replacements in the life-cycle of the building. Typically, the initial inspection and any needed maintenance items represent the most crucial information in a maintenance program as the subsequent annual costs and maintenance items are minimized because they are performed on a proactive basis
Customer Information is readily available as all information pertaining to a roof under CIRSCO’s care is stored on our server. This includes the roof plan with roof top equipment at the time of original inspection. Any changes that have been made to the roof top equipment over the years, inspection results documented with photos and repairs that we performed, also documented with before and after photos.
Another major advantage to building owners of the CIRSCO care and protection programs is the up-to-date and accurate information about a given roof system in the event of a storm catastrophe. The documentation and information that we make available to building owners in such circumstances helps them present to their insurance carriers the necessary submittal to allow them to become whole again.